Below are answers to a few of the most frequently asked questions regarding our services.
If you would like more detailed answers, or if you have any questions, please do not hesitate to
Q: What size medical practices does Mednet service?
A:Mednet services practices ranging in size from hospital-based group practices to
individual solo practices. No matter the size of your medical practice, Mednet's team-based
service approach insures you will experience the highest levels of customer service and support.
Q: Our practice is not located near Mednet. Can you still provide services to us?
A: Yes. Mednet provides services to medical practices nationwide. This capability is largely due to Mednet's powerful web-native practice management system, which requires no
more than standard high-speed web access and your web browser to have real-time, comprehensive
connectivity. This system, when combined with our unparalleled levels of customer service,
makes Mednet your most powerful business ally, no matter where your practice is located.
Q: How can Mednet Medical Billing and Coding Services improve my cash flow and save us money?
A: Mednet files all medical claims immediately after receipt and processing, Our
software “scrubs” claims
data for compliancy and accuracy. We challenge all rejected claims and dramatically reduce your accounts
receivable. We eliminate many of the overhead expense associated with medical insurance billing. These include but
are not limited to: salaries, vacations, sickness, training, turnover, computer hardware and software,
and operating supplies to name a few. This results in substantial savings every month.
Q: Why should I utilize Mednet when I have employees in my office who handle the medical billing and collection responsibilities?
A: Are you concerned that your monthly revenue isn't what you think it should be and your Accounts Receivable is greater than you are comfortable with? Mednet is staffed by billing experts who are up-to-date on the latest medical billing guidelines. We keep abreast of specifics in the insurance industry. Mednet will file
your medical claims under the current medical coding requirements of each insurance company to assure fast and accurate payments. We utilize state-of-the-art software applications to keep your billing processes efficient and effective. With
Mednet you will see an Increase in Insurance Payments and a Decrease in your Accounts Receivable.
Q: We are thinking of outsourcing our practice's billing functions. If using Mednet, do we need to purchase software?
A: No. However, that does not mean that you will not have a practice management
system. In fact, Mednet provides unlimited access to our state-of-the-art, Internet-based,
practice management systems. This includes patient, financial, appointment
scheduling, reporting, electronic health records, automated appointment reminder, and other modules.
All you need is an Internet connection. Mednet will work with your practice to tailor a simple and
efficient solution to your specific needs.
Q: Is Mednet able to work with my present EHR system?
A: Yes. We access your system to retrieve all billing information.
Q: Is Mednet HIPAA compliant?
A: Yes. All of Mednet's services are HIPAA and OIG compliant, and are subject to our formal
HIPAA and OIG Compliance Programs. Mednet is fully dedicated to compliance and continuing compliance
Q: Where does a patient call with a billing question?
A: With a series of telephone lines dedicated for patient calls that are answered as your
billing office, Mednet will handle all patient billing inquiries for you in a polite and
professional manner. The appropriate number will also appear on all patient bills.
Q: Is the transition of turning my medical billing and collections over to Mednet difficult? Will my billing be delayed?
A: No, we make the process painless. We will put all of the pieces in place fast. In most cases,
in one working day. You will not experience any delays in your billing.
Q: Can Mednet collect on old past due accounts from my present system?
A: Yes, we create a separate database for old balances and handle them separately. We develop a
strategic plan for the best method to obtain payment on these accounts.
Q: What is the purpose of the Smart Practice Month End Reports?
A: With our customized Smart Practice Month End Reports, we give you the tools to
understand where you stand financially. These reports allow you to evaluate the status
of your practice in just minutes a week, and give you the peace of mind to focus on growing
your practice for increased revenues.
Q: How much do your services cost?
A: Fees for our services are competitively priced and are based on a
percentage of your medical collections.